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Important: please carefully review these terms of use, (“terms”). The terms form a binding contract, between you (“you”) and Wingside Foods, (“WF” “we” or “us”).

The terms require you to arbitrate disputes with us rather than resolve disputes through a jury trial or class action.

The terms contain limitations on your legal rights including our liability to you.

By accepting the terms, you also understand and consent to our privacy statement, which is incorporated into, and part of, this contract. Our privacy statement describes how we collect, use and share information.

Our website is not intended to be used by, or targeted to, anyone under the age of 13 years old. You must be at least 13 years old to use our online ordering services or the Wingside® app. If you are at least 13 years old but not yet 18 years old, then you must review these terms with your parent or guardian and they must agree to these terms in order for you to use our website.

We operate and host the Website (the “Website”) located at: www.wingside.ng

By accessing, browsing, and/or using the pages or services posted on the websites, you agree to these terms. You consent to receive required notices (if any). You represent that you are at least thirteen (13) years of age and your parent or guardian has reviewed these terms with you and has agreed to them. If you do not wish to be bound by these terms of use, please do not access, browse, or use the website.

We may change the Terms at any time in our sole discretion. The changed Terms will be effective immediately upon posting and, by continuing to use any of the Website, you agree to the new Terms. You are responsible for staying informed of any changes. If you do not agree to the new Terms, your only remedy is to discontinue use of the Website.

While we may make reasonable efforts to provide accurate and timely information about the Wingside® brand on the Website, you should not assume that the information provided is always current or that the Website contains all the relevant information available.

The Website may include the following: a Wingside® restaurant locator; menu & nutrition information; catering information; Wingside® Wing Club information; contact information; “about us” information, including history, news, social responsibility, and FAQs; career information; and Wingside® corporate information.

Menu or nutritional information provided on the Website is for informational purposes only, and assumes that our restaurants have complied with ingredient requirements and our standardized recipes. Nutrition information is compiled by a Registered Dietitian using nutrition analysis from approved food manufacturers, independent laboratories and the NAFDAC Nutrient Database for Standard Reference. The nutrition information listed is based on standard recipes and product formulations, however slight variations may occur due to season of the year, use of an alternate supplier, region of the country and/or small differences in product assembly. Certain product or nutritional information may not apply to all restaurants. If you have questions about the products, procedures, or ingredients, please contact us.

The Website may provide links to job opportunities posted by us. Opportunities that are posted on www.mywingside.ng are with us alone. This means that we are solely responsible for setting the job requirements, all hiring decisions, and all other employment related matters in its business. We receive a copy of any application you submit and control whether you receive an interview or are hired.

Your privacy is important to us. We provide a Privacy Statement that explains our information practices and how we may use and share your personal information.  Except where additional notice or consent is required by law, by accessing, browsing, and/or using the pages or services posted on the Website, you agree to our Privacy Statement and to the collection, use, and disclosure of personal information and any submissions in accordance with our Privacy Statement. Click here to view our Privacy Statement which are incorporated into and become a part of the Terms.

In accordance with our Privacy Statement, we may use the information that you have provided to us to communicate with you. You have a choice in how we communicate with you.  You may opt in to receive emails or text messages to the e-mail address or mobile number you provide to us. When you opt in to any of these types of communications, you understand and consent that you will receive marketing, news, and other messages from us.

When you opt in to receive text messages, you understand that our text message programs are separately governed by our Text Messaging Terms of Use. You understand and consent that you will receive text messages (“SMS”) from an automated system. You further understand that your consent is not required to make any purchase. If you wish to opt out of receiving text messages from us text STOP to 08091990199 or call 08091990199.  If you opt out, you will receive 1 final text message confirming your decision to unsubscribe.  For more information, please see our Text Messaging Terms of Use.

In addition, our communications themselves may include the opportunity to opt out. For example, our News and Offer e-mails include an unsubscribe link.

You agree that you may need to separately manage your communication preferences for each communication method. For example, if you opt out of receiving marketing emails, you will still receive marketing text messages if you’ve opted in to receiving them. While we do our best to offer convenient methods for you to manage your communications preferences, you may need to separately adjust your preferences for each type of communication. Additionally, even if you have opted out of receiving e-mail marketing messages, you understand and agree that we may continue to send you e-mail messages concerning your orders, either placed online or through the Wingside® App, and your account.

The Website may offer opportunities for you to transmit content via third-party social networking websites and products. Any use of third party social networking features is subject to the terms of use of the applicable third-party website or product and not these Terms, unless you are notified otherwise, in which case the terms and conditions set forth in such notification will apply.

The Website is not targeted towards individuals who are under the age of thirteen (13).  If you are at least 13 years old but not yet 18 years old, then you must review the Terms with your parent or guardian and they must agree to the Terms in order for you to use our Website.

If you or your parent or guardian do not agree to the Terms, then you must immediately stop using the Website.  We will not knowingly allow anyone under thirteen (13) years of age to provide us with any personal information about themselves (such as their names, email address, and phone number) over the Internet.  If a minor has provided us with personal information without the consent of a parent, we ask the parent to contact our Privacy Office immediately at:  privacy@wingside.ng.  We will use all reasonable efforts to promptly delete the minor’s personal information from our servers and records.

Unless otherwise noted, all materials on the Website are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned, licensed or used by us. Wingside® and the Wingside® logo are registered trademarks and service marks owned and registered by Wingside Foods. and licensed to us. Wingside Foods’ marks on the Website represent some of the marks currently owned or controlled in Nigeria and/or in one or more other countries by Wingside Foods. All rights not expressly granted are reserved. These Terms do not grant you any rights to the trademarks or service marks of the Wingside® System or any Service Provider. The Websites may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.

We will respond to notices of alleged copyright infringement that comply with the process set out in the Nigerian Copyright Act.  If you think your copyrights are being infringed on the Websites, you can submit a written notice to nca@wingside.ng.

Our Website may allow you to post or send us comments, questions, compliments, and complaints, (“Comment”).  Any Comment you make is voluntary, non-confidential, and gratuitous.

You agree you are, and shall remain, solely responsible for the content of any Comment you make.  Concerning any Comment that you post or send, you will not:

You agree that the unauthorized use of the Materials could cause irreparable harm to WF, and that in the event of an unauthorized use, WF, shall be entitled to obtain an injunction in addition to any other remedies available at law or in equity.

1. Transmit any information or written, graphic or photographic material that is unlawful, threatening, abusive, harassing, tortuous, defamatory, obscene, pornographic, libelous, invasive of another’s privacy, threatening, menacing, offensive, hateful or racially, ethnically or otherwise objectionable;
2. Harm, or threaten to harm, minors in any way;
3. Impersonate any person or entity or falsely state or otherwise misrepresent your identity or status or misrepresent your affiliation with a person or entity; forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted through the Websites;
4. Transmit any material that infringes any patent, trademark, trade secret, copyright or other intellectual property, privacy, publicity or other rights of any third party;
5. Intentionally or unintentionally violate any applicable law, regulation or statute and any regulations having the force of law; or
6. “Stalk” or otherwise harass, threaten, or violate the rights of others; or collect, store or process, or attempt to collect, store or process, personal data about third parties without their knowledge or consent.

We reserve the right but we are not obligated to do any or all of the following: (a) investigate an allegation that any Comment posted on the Website do not conform to the Terms and determine in our sole discretion to remove or request the removal of any Comment; (b) remove any Comment which is abusive, illegal, or disruptive, or that otherwise fails to conform with the Terms; (c) terminate a user’s access to the Websites; (d) monitor, edit, or disclose any Comment on the Website; or (e) edit or delete any content posted on the Website, regardless of whether such content violates these Terms.

It is the Wingside® brand’s policy not to consider unsolicited ideas.  While we appreciate you taking the time to consider us, we’re unable to review any new ideas from outside the Wingside® system.

If you send us an idea, you expressly waive any and all claims against us and our affiliates in connection with our consideration, use or development of any product, design, concept or other materials similar or identical to any idea that you send us now or in the future.  You grant to the brand’s intellectual property owner, Wingside Foods, and its designees a perpetual, irrevocable, non-exclusive, fully-paid, royalty-free license to use any idea without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party.  This license shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, and/or license the idea, and all rights therein, in the name of Wingside Foods or its designees throughout the world in perpetuity, in all media now or hereafter known or created.  In addition, you warrant and agree that any and all “moral rights” pertaining to any copyrighted materials have been waived. Wingside Foods will not be required to treat any idea as confidential.

You acknowledge and agree that we, our affiliates, Wingside Foods and its designees may on their own create ideas, products, designs, concepts or other materials or obtain ideas from others that may be similar or identical to your idea.  You hereby waive any and all claims you may have had, may have currently, and/or may have in the future, that any ideas, products, designs, concepts or other materials accepted, reviewed and/or used by us, our affiliates, Wingside Foods or its designees is similar to your idea.

The content published on the Website may not be copied or distributed, modified, republished, uploaded, posted or transmitted in any way, except as otherwise permitted by us.  All of the content available on the Website is proprietary and the subject of copyright, author’s rights or other rights and nothing herein shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use rights to, any intellectual property or other right and any goodwill associated therewith. You agree not to create any kind of derivative works from, or exploit the content of the Website in any way.

You agree that the unauthorized use of the Website’s content could cause irreparable harm to us, and that in the event of an unauthorized use, we shall be entitled to obtain an injunction in addition to any other remedies available at law or in equity.

Acceptable uses and other restrictions.  With respect to the Website you may not, and may not allow third parties, to:

1. Use the Website for any purpose that is unlawful or prohibited by these terms;
2. Delete or change any copyright, trademark, or other proprietary notices;
3. Attempt to obtain ownership or title to the Websites, including the Content;
4. Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in any commercial manner;
5. Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services, or combine them with, or incorporate them into, any other programs or services;
6. Access or attempt to access our systems, programs or data that are not made available for public use;
7. Work around any of the technical limitations of the Website, use any tool to enable features or functionalities that are otherwise disabled in the Website, disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the online services;
8. Perform or attempt to perform any actions that would interfere with the proper working of the Website, prevent access to or use of the Websites by other users, or impose an unreasonable or disproportionately large load on our infrastructure;
9. Transfer, provide, export or re-export the online services in violations of an embargo, trade sanction, or other technology control or export laws and regulations; you also represent and warrant that you are not (i) located in a country subject to a Nigerian Government embargo, or designated by the Nigerian Government as a “terrorist supporting” country; or (ii) listed on any Nigerian Government list of prohibited or restricted parties;
10. Use or launch any unauthorized technology or automated system to access the online services or extract content from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers;
11. Attempt to disable, damage, overburden, impair or gain unauthorized access to the Website or our servers;
12. Use the Website in a manner not permitted under these Terms.

The Website may contain links to other websites for your convenience and information. We do not control those websites or their privacy practices, which may differ from ours. Our Privacy Statement does not apply to third-party websites. We do not endorse or make any representations about third-party websites. If you choose to give personal information to a third-party website how they use your personal information is not covered by our Privacy Statement. We encourage you to review the privacy practices of any website to which you provide personal information. Some third-parties may collect and share personal information with us, in that situation the sharing is governed by the third-party’s privacy practices and not our Privacy Statement.

The Website may contain links to other websites for your convenience and information. We do not control those websites or their privacy practices, which may differ from ours. Our Privacy Statement does not apply to third-party websites. We do not endorse or make any representations about third-party websites. If you choose to give personal information to a third-party website how they use your personal information is not covered by our Privacy Statement. We encourage you to review the privacy practices of any website to which you provide personal information. Some third-parties may collect and share personal information with us, in that situation the sharing is governed by the third-party’s privacy practices and not our Privacy Statement.

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EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO THE PRODUCTS, ALL CONTENT, MATERIALS, INFORMATION AND SERVICES ON THE WEBSITE ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY CONDITIONS OR WARRANTY OF ANY KIND WHATSOEVER EITHER EXPRESSED OR IMPLIED. WE DO NOT MAKE ANY REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT THE FUNCTIONS CONTAINED IN THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE WEBSITE OR SERVERS WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED EVEN IF WE ARE AWARE OF THEM.

We do not guarantee or warrant that the Website, files or software of any kind, or from any source, available for downloading through the Websites will be free of infection or viruses, worms, Trojan Horses or other code or defects that manifest contaminating or destructive properties.

Except as may otherwise be described, all materials on the Website are made available only to provide information about Wingside® restaurants. We control and operate the Websites from our offices in Nigeria. We make no representation that these materials are appropriate or available for use in other locations. If you use the Websites from other locations you are responsible for compliance with all applicable laws.

YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY DISPUTE AND YOUR USE OF THE WEBSITE IS TO DISCONTINUE YOUR USE OF THE WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, US, AND ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING THE WEBSITES) AND OUR MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS OR AGENTS, EXCLUDE ALL LIABILITY AND RESPONSIBILITY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGE OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGE ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION AND WHETHER IN TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), CONTRACT OR OTHERWISE) IN CONNECTION WITH THE WEBSITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION ACTIONS OR ACTIVITIES RESULTING FROM USE OF RESOURCES PRESENTED ON THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIAL ON SUCH WEBSITES, OR USE OF ANY IDEA, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES THAT MAY AFFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL FROM THIS WEBSITE OR ANY WEBSITE LINKED TO THIS WEBSITE.

NOTHING IN THESE TERMS OF USE SHALL EXCLUDE OR LIMIT OUR LIABILITY IN JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to indemnify, defend and hold us harmless from and against any and all claims, including but not limited to third party claims, damages, costs, and liabilities, including reasonable attorneys’ fees arising out of, or in connection with your violation of these Terms as well any claims arising from any unauthorized use you may make of the Website or of our information.

PLEASE READ THIS ENTIRE SECTION CAREFULLY. IT REQUIRES BINDING ARBITRATION OF MOST DISPUTES INSTEAD OF LITIGATION IN COURT, AND AFFECTS LEGAL RIGHTS THAT YOU MAY OTHERWISE HAVE.  IT INCLUDES A CLASS ACTION WAIVER.

Access to and use of the Websites, access to SMS and other services, (“Programs”), and this contract are governed by the laws of the Federal Republic of Nigeria, without giving effect to any conflicts of law or choice of laws principles thereof.

YOU HEREBY CONSENT THAT ANY CLAIM, CONTROVERSY, OR DISPUTE RELATED TO OR ARISING OUT OF ACCESS TO AND USE OF THE WEBSITE, PROGRAMS, AND THIS CONTRACT (OR THE BREACH THEREOF) – WHETHER BASED IN CONTRACT, TORT, STATUTE, OR OTHER LEGAL THEORY (“DISPUTES”) – SHALL BE RESOLVED BY BINDING CONFIDENTIAL ARBITRATION BEFORE A SINGLE ARBITRATOR.  THE ARBITRATION WILL BE ADMINISTERED BY THE LAGOS COURT OF ARBITRATION (“LCA”) IN ACCORDANCE WITH ITS ADMINISTRATIVE RULES, AS APPLICABLE, AND ITS CONSUMER ARBITRATION RULES.  ALL ARBITRATION HEARINGS OR SIMILAR PROCEEDINGS SHALL BE HELD IN THE CLOSEST METROPOLITAN STATISTICAL AREA TO YOUR PLACE OF RESIDENCE, UNLESS WE AND YOU OTHERWISE AGREE.   YOU ACKNOWLEDGE THAT OUR AFFILIATED ENTITIES ARE INTENDED BENEFICIARIES OF THIS ARBITRATION CLAUSE AND ALL DISPUTES AGAINST THEM MUST BE RESOLVED BY ARBITRATION.  YOU FURTHER AGREE THAT, WHILE THESE ENTITIES ARE INTENDED BENEFICIARIES TO THIS ARBITRATION CLAUSE, THEY WILL NEITHER BE LIABLE NOR RESPONSIBLE FOR OUR PERFORMANCE UNDER THIS CONTRACT.  THE PAYMENT OF ADMINISTRATIVE AND ARBITRATION FEES AND COSTS WILL BE GOVERNED BY THE LCA CONSUMER ARBITRATION RULES.

NOTWITHSTANDING THE PREVIOUS PARAGRAPH, WE AND YOU MAY (1) MAY BRING SUIT IN A FEDERAL OR STATE COURT TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS IN THE LIMITED CIRCUMSTANCES DETAILED BELOW; AND (2) SEEK INDIVIDUAL RELIEF IN SMALL CLAIMS COURT FOR DISPUTES WITHIN THE JURISDICTION OF THE SMALL CLAIMS COURT.

CLASS ACTION WAIVER.  TO THE FULLEST EXTENT PERMITTED BY LAW, ARBITRATION OF ALL DISPUTES SHALL PROCEED ON AN INDIVIDUAL BASIS.  BOTH WE AND YOU WAIVE ALL RIGHTS TO ARBITRATION OF DISPUTES AS A CLASS ACTION OR IN A REPRESENTATIVE CAPACITY.

WE AND YOU FURTHER AGREE THAT DISPUTES MAY NOT BE AGGREGATED OR CONSOLIDATED, UNLESS WE AND YOU OTHERWISE AGREE IN WRITING.

This arbitration clause does not amend or modify any rights or obligations under any franchise agreement, development agent agreement, supplier agreement, vendor agreement, or any other contract that you might have with us or our affiliated entities.  All DISPUTES within the scope of those agreements, shall be resolved according to the dispute resolution provisions of those agreements.

The AAA Consumer Arbitration Rules are available for review at: https://www.lca.org.ng/arbitration/#guidelines

Any arbitral award shall be final and binding and may be enforced by any court of competent jurisdiction.

You understand that, in return for your agreement to this Paragraph 12, we are able to offer you the use of the Website in accordance with the Terms, and that your agreement to this Paragraph 12 is an indispensable consideration to this contract.  You also acknowledge and understand that, with respect to any DISPUTE:

• YOU ARE GIVING UP YOUR RIGHT TO HAVE A TRIAL;
• YOU ARE GIVING UP YOUR RIGHT TO HAVE A COURT RESOLVE ANY SUCH DISPUTE;
• YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, and
• YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY ARBITRATION OR LAWSUIT INVOLVING ANY SUCH DISPUTE.

Notwithstanding the foregoing, nothing in this Section shall prohibit you or us from seeking temporary injunctive relief in a court of competent jurisdiction to prevent an imminent or stop an actual breach of this Contract until an arbitrator can be empaneled and determine whether such temporary relief should continue or be modified or terminated.

You may not transfer or assign in any way any of your rights or obligations under these Terms. Any such transfer or assignment shall be null and void.

If any provision of these Terms or the application of any such provision to any person or circumstance is held invalid, illegal, or unenforceable for any reason whatsoever, the remaining provisions of these Terms and the application of such provisions to other persons or circumstances shall not be affected. To the fullest extent possible, the court finding such provision invalid, illegal, or unenforceable shall modify and construe the provision so as to render it valid and enforceable as against all persons or entities and to give the maximum possible protection to persons subject to indemnification within the bounds of validity, legality, and enforceability.

Our failure to insist upon or enforce strict compliance with any provision of these Terms shall not be construed as a waiver of any provision or right.

The headings for each of these Terms are for convenience of reference only. Such headings shall be ignored in the interpretation or construction of any of these Terms.

BY CLICKING THE “GET STARTED” OR “CREATE ACCOUNT” BUTTONS OR OTHER BUTTON ON THE WEBSITE OR IN-APP STATING THAT YOU ARE CONSENTING TO THIS AGREEMENT, YOU AGREE TO ALL OF THE PROVISIONS IT CONTAINS.

THIS AGREEMENT REQUIRES BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES RATHER THAN TRIALS OR CLASS ACTIONS.

THIS AGREEMENT INCLUDES TERMS ADDRESSING OUR USE OF PERSONAL INFORMATION AS SET FORTH IN OUR PRIVACY STATEMENT.

1.1 Account Registration and Wing Club Program.

When you create an account on the Website (a “Wingside® Account”), we will automatically enroll you in the Wingside Wing Club loyalty program. WING CLUB is a loyalty program in which you receive tokens to earn rewards. The rewards are discount coupons that may be used on future purchases at participating Wingside® restaurants. See WING CLUB for the full loyalty program terms, which governs all issues and disputes involving the WING CLUB program.

1.2 Accurate Information.

Throughout all of your interactions with the Sites and in addition to any obligation under the Wing Club terms of use, you must provide accurate and complete information and must also keep the information that you provide up-to-date.

2.1 General Information.

The website may allow you to make remote order payments through certain credit and debit cards. The website accepts most Nigerian-issued and International credit, debit, pre-paid cards. If the first card you select is not accepted, please try another. For problems or disputes concerning any purchase, contact that us directly or your payment card issuer.

2.2 Placing Orders.

All products and services listed on the website are subject to availability, Wingside® restaurant participation, or may be limited in quantity. After your mobile or online order has been confirmed, your order will be ready for pickup approximately 40 minutes after checkout, unless you have ordered ahead and arranged for a separate pick up time.

2.3 Order Changes.

Once your order has been confirmed by Wingside®, changes WILL NOT BE ACCEPTED and your order will be fulfilled as originally submitted and YOU WILL BE RESPONSIBLE FOR PAYMENT OF THE TOTAL AMOUNT OF YOUR ORDER.

2.4 Canceling an Order.

Once your order is confirmed by the Wingside® App or on the Wingside® website, IT CANNOT BE CANCELED and YOU WILL BE RESPONSIBLE FOR PAYMENT OF THE TOTAL AMOUNT OF YOUR ORDER.

2.5 Disputes and Refunds.

If a billing error entitles you to a refund, you agree to accept the refund in the form of a credit on the method of payment used to place your order. Except as required by law, cash refunds will not be provided. If you are dissatisfied with the products or services you receive, please contact the Wingside® restaurant that fulfilled your order directly.

2.6 Wingside® Account History.

When a payment transaction is made using your Wingside® Account, we will update your Wingside® Account activity and provide you a transaction confirmation. The confirmation will serve as your receipt. Except as required by law, you are solely responsible for (a) compiling and retaining permanent records of all transactions and other data associated with your Wingside® Account and your use of the Wingside® App, and (b) reconciling all transactional information that is associated with your Wingside® Account. If you believe that there is an error or unauthorized transaction activity is associated with your Wingside® Account, you agree to contact Customer Care immediately.

2.7 Additional Services.

In addition to the remote ordering and payment processing functions, the Website also may provide a Wingside® restaurant locater service, nutritional information and access to Wingside® Wing Club reward redemption.

2.8 Catering Orders

SUBJECT TO AVAILABILITY AND MAY BE LIMITED IN QUANTITY. You must place your catering order at least 24 hours before the delivery time you designate or at least 12 hours before the pick-up time you designate.

• (a) Order Changes. You may request a change to your catering order by contacting the Catering Help Desk at 08091992999. The Catering Help Desk will do its best to accommodate any change to your catering order which you reasonably request. Due to preparation time, however, requests to change your catering order within 24 hours of the originally requested fulfillment date/time may not always be possible.
• (b) Canceling an Order. You may request to cancel your catering order by contacting the Catering Help Desk at 08091992999. A request to cancel your catering order must be made at least 24 hours before the delivery or pick-up time you designate. After such time, you will be responsible for payment of the total amount of your catering order. If you cancel an order of N100,000 or more within 72 hours’ of order pick up or delivery time, there will be a 25% cancellation fee applied.